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5 Tips for Vetting HVAC Companies

If you’re looking to upgrade or service your HVAC equipment, one of the best things you can do is hire the right company to perform the work. A trusted HVAC contractor can perform a Home Performance Test, make recommendations specific to your particular situation, and ensure that your HVAC equipment is the right size and properly installed. The last two are key to making sure you get the most out of your HVAC system.

So how do you go about finding a company that you can trust? That’s where Entek comes in. We’ve provided top-rated service for more than 70 years, and we’ll break down exactly what you need to know. Here are our top five tips for vetting HVAC companies in Vancouver.

Read Reviews and Testimonials

One of the best ways to vet an HVAC company is by word of mouth. Ask your neighbors or friends if they have any experience with HVAC companies in your area. If you find that you don’t know anyone who can make a recommendation, you can still learn from the experiences of others.

Seek out online reviews and testimonials about any company you’re considering. If someone has had a bad experience, you can bet that you’re going to hear about it. Online sites like Yelp will give you a sense of how much work a company has done and whether or not past clients were satisfied with the services performed.

Do Your Research

5 Tips for Vetting HVAC Companies

You should also check with the Better Business Bureau, your local chamber of commerce, and your state department of consumer affairs to see if there have been any complaints made against the HVAC companies you’re considering. If the company has been in business for some time and hasn’t received any major complaints, then you’re off to a good start. Generally speaking, you should look for a company that has been in business for at least five years.

It’s also a good idea to do your research by comparing companies across the board. How many years has each company been in business? How many five-star reviews have they received? Do the businesses provide 24-hour emergency service? Are any of the companies located near your home?

These last couple of questions are important ones to consider. After all, if your HVAC system suddenly stops operating on a sweltering hot day, you’ll want an HVAC company that you can count on to get to you quickly to perform the repair work in a timely manner. When comparing HVAC companies in Vancouver, consider the long-term. You don’t want to find a company that can only help you with your immediate needs. You’ll want to select the company that you can rely on for all your HVAC service–related needs.

Check Licenses

It should go without saying, but sometimes it’s easy to overlook the obvious. When comparing HVAC companies, make sure to check for all the proper licenses and certifications. Any legitimate company will be certified and able to provide you with proof of those certifications.

There are a number of certifications to look for. The first is the EPA 608 certification, which is required of all technicians who work in any way with refrigerants. This might include servicing, maintaining, repairing, or disposing of equipment that could release refrigerants into the air. Another certification to check for is the North American Technician Excellence certification. The NATE certification is highly regarded and recognizable in the industry, and the top HVAC companies will require their technicians to be certified.

Ask the Right Questions

Before you hire an HVAC company, be sure that you meet with a technician and have an in-house consultation. This will provide you with the opportunity to ask important questions that will help you make your ultimate decision. In addition to inquiring about licensing, you should also ask how many years of experience the technician has in the industry. Are they able to provide references? What warranties or guarantees come with the services? Is the company bonded and insured? The answers to these questions may very well help you narrow down your options.

Get a Written Estimate

It’s imperative that whenever possible you get the terms of service in writing. That includes a written estimate. While a contractor may not be able to provide you with an exact figure, it should be willing to provide you with a price range based on the type of work to be performed. Getting an estimate in writing will help protect you from surplus charges. If a company is hesitant to provide you with a written estimate, it could be a red flag that something’s wrong.

Likewise, it should be a cause for concern if a technician wants to provide you with an estimate over the phone. In order to provide you with a solid estimate, a contractor needs to visit your home and do a thorough inspection. No two HVAC systems or homes are entirely the same, so the best way to provide an accurate estimate is by conducting an in-person assessment. If someone tries to provide you with an estimate without an on-site visit, it’s a good sign that they’re inexperienced and probably not the right person for the job.

While doing each of these things is necessary before hiring an HVAC company, it’s important to remember that, individually, none of these are sufficient to help you decide who to hire. In other words, all of these steps should be completed before making your final decision. You should have all the information possible at your disposal before hiring someone to perform service on your HVAC system. Rely on only the most skilled and knowledgeable HVAC companies to help you beat the heat and weather the cold.