5 Ways Entek Stands Out From its Competition
Most often we think of our homes as automated. Certainly there are always maintenance projects to take care of to ensure everything is in working order, but overall we go about our day knowing there’s a good chance that the lights will turn on when we flick the switch, the washing machine will churn when prompted, and the refrigerator will keep our food fresh and cold.
So, when something goes awry, we’re frustrated and we don’t always know who to turn to for guidance. This is the case with our home HVAC system.
There’s a very good chance if we walk in our home that our air conditioner will be operating as expected, but that isn’t always true. Sometimes we find one room is much warmer or cooler than the others. Occasionally, we hear or smell strange things coming from the home HVAC system. And, every once in a blue moon it stops working altogether.
Since this is a system we expect to work, we don’t necessarily have a company front of mind to call, so we start the search. We ask our friends and neighbors. We poll our social media followers. We go online and look at reviews for companies in our area. And, if you conduct this search in the Portland or Vancouver area, you’ll likely find time and time again that it’s Entek people are raving about.
Yes, we’ve been around for more than 70 years, so certainly decades of homeowners are familiar with our work, but there are a number of other—dare we say, more important—ways we stand out from the competition.
1. Professional
There are certainly many talented HVAC workers in our area, but we must argue that we have the best staff on hand. Not only are they skilled at what they do, but their focus on customer service is unbeatable. This is assured when they come to work at Entek as everyone undergoes a background check and drug test before they are even hired.
Then, once training begins, they become intimately familiar with our commitment to our customers, starting with being a good visitor. You will not likely find an HVAC worker that is more clean and dependable than our staff. For this reason, you will see us wear booties in your home and will keep your space as clean as we found it.
2. Knowledgeable
You might be thinking that it’s great that we’re considerate of your space, but you really just need someone who knows what they’re doing and to fix your HVAC problem. If that’s the case, you’ve definitely called the right team.
Not only is our staff NATE certified, we also provide weekly in-house training focused on technological advances through Entek University, as well as weekly safety training. Our technical field staff is also trained and EPA certified in the art of CFC (Chlorinated Fluorocarbons) containment and refrigerant management. And our employees undergo extensive training through CARRIER Corporations, industry-leading, factory training programs.
The workers you will encounter are trained and certified to service, repair, and maintain all brands, so they can resolve any home HVAC system issue you encounter.
To top that off, everyone is also CPR and First Aid certified, just in case.
3. 24/7/365 Emergency Service
We know that issues arise and often during inopportune times. Your heater might stop working on Christmas. Your air conditioner may start blowing warm air hours before hosting your annual family reunion. Problems happen and homeowners have to deal with the situation at hand, but you shouldn’t have to wait or cancel your plans just because your home HVAC system is causing a problem. You should have a local company you can count on at a moment’s notice.
And, guess what? Whether you realized it or not, you do! Entek is here to support you and your family as you battle our seasonal shifts no matter what time, day or night.
Now, of course not all HVAC issues are emergent, and you can always call to make an appointment to meet someone at your convenience. But, isn’t it nice to know you have someone you can count on when life hands you lemons? We think so!
4. Honest, Ethical, Trustworthy
A worry many homeowners encounter when they face a last minute emergency is whether it’s going to cost more because of the impeccable timing. And, if they can trust the company they chose to provide an appropriate assessment of the actions that need to be taken to resolve the situation.
We’ll tell you right now, you’ll be in great hands if you choose Entek. Not only would we not be around over 70 years if we were not a company that people trust, we definitely wouldn’t have countless good reviews and recommendations.
We pride ourselves on properly and carefully looking into each HVAC issue we face and providing the most accurate and reliable information so that each homeowner can make the decision that best fits their budget and expectations.
In fact, when applicable, we often provide multiple solutions at varying price points. We know that HVAC resolutions can get costly, but we also want your system up and efficiently running for as long as possible. Sometimes this means we can offer a temporary, lower cost option to tied you over until it’s time for more drastic adjustments.
5. 100% Guaranteed
It doesn’t matter if you contact us for a simple system repair, duct cleaning and sealing, a whole-house energy assessment, or a completely new HVAC installation. We want you to become one of our satisfied customers.
Your opinion matters to us and we want to leave knowing you received the service you were expecting, at a price that worked for you, and are happier than ever about your home HVAC system. For this reason, we always provide a 100% guarantee.
After we assess the situation and provide a quote, you can then accept or reject our offer. Once work commences, if anything does not meet our agreement and your expectations, speak up and we will do whatever we can to meet your needs, guaranteed!
So, are you on the search for an HVAC company? If so, we can’t wait to hear from you!