Choose Entek for Excellent HVAC Service in Portland
A homeowner’s worst nightmare is arriving home after a long day at work and having one of the home systems no longer working. When the temperatures are creeping to 90, even 100 degrees and your air conditioner breaks—how are you going to sleep at night? Or if we get the first cold spell of the year and your furnace won’t turn on—while you might not have trouble sleeping huddled under blankets, getting ready in the morning is going to be a cold experience.
And the dread of knowing you’re in for a major repair bill can weigh on your mind.
As a homeowner, you have two choices for caring for your HVAC equipment.
- You can take the “wait and see” approach.
- You can be proactive and stay on top of your HVAC needs, making smart choices throughout your equipment’s life.
In either case, at some point, you’ll need to find a reliable HVAC service contractor for your Portland home. Who do you call? Who do you trust?
Look for Licensing and Experience
Unfortunately, many HVAC services are what we term as “fly-by-night” operations. This means they open a business, get as much money as they can from unsuspecting homeowners, and shutter their doors equally as fast. That may be good for their bank accounts, but it’s anything but good for your HVAC system, or for your wallet.
Your HVAC system is one of the most expensive systems in your home. Do you want an amateur working on it? Or do you want someone with years of experience, someone who is properly trained and has the certification to back up their words?
That’s where you should start when looking for a qualified HVAC service here in Portland. And one of the best places you can go to verify their business practices is to visit their websites.
Here at Entek, you’ll find a wealth of information right on our home page. We have a Better Business Bureau A+ rating. We’ve received an Angie’s List Super Service Award. We’ve achieved a North American Technician Excellence Rating. We’re part of many different organizations to assure we stay at the top of the HVAC industry and understand how to offer you the best equipment for your needs.
Licensing is important. So is experience. And while a website might provide a wealth of information about the company, dive a little deeper and ask about the individual technicians too. You can ask about technician certification before you agree to a service call. Working with organizations such as North American Technician Excellence, for example, helps guarantee how well a technician is trained and the amount of experience they have to stay up-to-date on.
It’s also important that a technician understands how to work on all brands and all manufacturers’ makes and models before they enter your home. There is a difference. And if a technician isn’t properly certified on your make and model, it can void the warranty. For example, Section 608 of the Clean Air Act states that individuals not properly certified should not be handling refrigerant. If someone not certified is working on your air conditioner, they can void the warranty for your air conditioning equipment.
Ask About Home Evaluations
If you’ve made it your goal to have a new HVAC system installed this year, call around and speak with potential HVAC service companies. Here in Portland, they should be happy to answer any questions you may have. The only way an HVAC service can give you a proper quote is if they come to your home for a complete evaluation to determine the best heating or cooling solution for your unique situation. You can’t buy a furnace or air conditioner off the internet and expect great results.
Instead, a technician needs to consider the square footage of your home, how many windows and doors exist within your home, what direction windows and doors face, the R-value—or thermal resistance—of your insulation, among other things. Only after a thorough evaluation can they determine the correct size for your new HVAC system.
Once your contractor has all the information it needs, its recommendations should be in writing. The company should provide an estimate so that you can compare equipment and labor costs, warranties, and other energy efficiencies associated with your potential new system. Don’t go by price alone. Ask questions. Lots of HVAC services can build a very affordable-looking proposal, only to provide you with a “revised” bill after the equipment is installed. Make sure you understand all the nuances of the proposal before you sign on the dotted line.
Look for References and Referrals
You can start to get a pretty good picture of how a company operates by spending a little time looking at who they are. Start with their website. Then spend a little time on Google typing in the company’s name. You’ll find all kinds of reviews on places like Yelp and Angie’s List. A little more investigating can lead you to places like the Better Business Bureau, to see if any complaints have been filed against the company you are considering. Keep in mind that it’s fairly easy to write reviews online. If you see a lot of glowing or bitter reviews without support as to the details, look on.
You can also ask for references from the company you are considering. If they work on houses throughout your neighborhood, they should be able to provide you with a name or two of their customers to speak with and ask questions about performance. You can also check with your friends, neighbors, and co-workers to find out whom they are using within the community.
A good HVAC service will always be happy to give you the time and references you need to make an informed decision.
Ask About Efficiency
In today’s world, technology is changing all the time. When you’re shopping for an upgrade to your heating and cooling system, it’s important to install the best technology on the market today and not have a shady company install equipment that will cost you more than it’s worth.
Just like you look for ENERGY STAR®–rated appliances for your kitchen and laundry room, ENERGY STAR®–rated models are superior products to install for your heating and cooling needs too. If it has an ENERGY STAR®–rating, you can be sure you’re getting equipment that has been rigorously tested for energy efficiency.
Is this the year you install new heating and cooling equipment in your home? If you’re looking for an HVAC service here in Portland, call or email us today to learn more about our residential solutions for all of your HVAC needs.