Reviews
“Big thank you to Jody and Tarren. During the ice storm and snow our heat pump was covering in ice and indoor temperature was dropping. A quick call to Entek, and Jody walked us through the switching to the EmHeat function to save our heat pump from damage and got us a quick appointment with Tarren to do it's annual maintenance to check for any damage. Tarren came and did a complete check of the system with thankfully no damage done. He is an amazing technician, very thorough and is always so kind in answering all of our questions. Instead of just stating the problem he fully explains how it works and things that we need to watch for or can do to prevent any issues. Thank you again, Tarren and Jody for the excellent Entek service!”
“The installation of our Misubishi HVAC system in our new construction home was seamless. From the beginning of the project, consulting with us on the unit selection, layout, number of vents, the installation process, and finally the completion was seamless.
The team of Anton, Cooper, Igor, and Kraig worked together with such professionalism and attention to detail that we couldn’t be more impressed. They answered questions along the way and did everything in a timely manner. After installation they cleaned up thoroughly and left nothing for us to dispose of.
We would use them again and will recommend Entek to our friends and family for any and all of their HVAC needs.”
“The installation of our Misubishi HVAC system in our new construction home was seamless. From the beginning of the project, consulting with us on the unit selection, layout, number of vents, the installation process, and finally the completion was seamless.
The team of Anton, Cooper, Igor, and Kraig worked together with such professionalism and attention to detail that we couldn’t be more impressed. They answered questions along the way and did everything in a timely manner. After installation they cleaned up thoroughly and left nothing for us to dispose of.
We would use them again and will recommend Entek to our friends and family for any and all of their HVAC needs.”
“We had your company schedule to have our home dusts cleaned . Service was done by Isaiah and Bryce. They were very professional, thorough and clean. They represented your company with outstanding work ethics . We enjoy having them service our home.
VTY, Cece & Klaus”
“Come this heating season I started having respiratory symptoms that seemed to correspond to a severe allergy. After having the symptoms (nasty cough, runny nose and burning eyes) for almost 3 weeks, I suspected there was an issue with the indoor air quality and contacted Entek. Jeremy and an associate came out the same day and did an external inspection of the HVAC system but could not find anything amiss but promised to send someone out the following week for a closer look. Ivo and Dennis came out and did a thorough examination of the inside of the HVAC system. In a hidden and inaccessible location of the fresh air duct work which extends to the roof, they discovered a hidden manual damper set to the closed position, defeating the fresh air HVAC intake mandated by code. I wager that most HVAC personnel would never have discovered this issue as it is so against all logic to have put a manual damper in such a location. .Kudos to Ivo and Dennis for a job well done!”
“Entek was out to troubleshoot a ground fault that we were having on an air handling unit here at Port Westward. There are two redundant air handlers and the unit they needed to troubleshoot was offline, while swapping control over to the unit that needed maintenance, one of the service tech immediately noticed smoke coming from the redundant unit that we had just taken offline. Without hesitation the service techs got to their vans to retrieve their fire extinguishers. While one tech assessed the fire and extinguished it the other tech quickly isolated power to the unit. in no time at all a situation that could have been far worse was mitigated thanks to their quick thinking and immediate action. Once the smoke had settled the techs went right to work to provide corrective actions and solutions to get our unit back into operation. Thanks for saving the day Gleaves and Nick!”
“Monday November 27 Dennis and Isaiah drove from Vancouver to my home in Castle Rock to do duct cleaning. These two young men are hard workers, they answered all of my questions and kept me informed about what they were doing. They cleaned up before they left. I highly recommend not only these two young men but Entek as well. Entek installed a new heat pump in 2022 at our house and we have been very happy with their work.”
“We have been an ENTEK customer for many years. Our home has a gas furnace and air conditioning system under a bi-yearly maintenance plan. We wish to commend you on all your personnel we have dealt with, but especially the technician that was at our home yesterday. Yesterday was the scheduled time for the fall maintenance check of the furnace. The technician that came to service our equipment was Chris P. Chris was very conscientious and thorough in his work. All safety and cleanliness standards were followed. He checked both the furnace and air conditioning systems in preparation for winter. He was professional, polite, courteous and answered our questions with clarity and knowledge. He was a pleasure to have at our home. We hope to see Chris in the spring for the next maintenance check.”
“Ivo, Isaiah, Anton, and Shawn in office went above and beyond. I appreciate Shawn and the snazzy work these guys did. Jeremy I can't leave out. Smooth easy upgrade of my HVAC system.”