Archives: Reviews

“Precise installation shows great workmanship, the residence looks as though no work was performed zero mess. What we were told would happen did happen Evo appears to want to do an awesome job and he and his crew did an awesome job. Glad to have met Zach and Evo and have Entek do our installation.”

– Michael E.

“Precise installation shows great workmanship, the residence looks as though no work was performed zero mess. What we were told would happen did happen Evo appears to want to do an awesome job and he and his crew did an awesome job. Glad to have met Zach and Evo and have Entek do our installation.”

– Michael E.

“Entek Did a great job installing my new furnace and air conditioning. They sent a great team who were very thorough in designing and installing the new equipment. A special thanks to Ivo and Zach who took the time to explain all the details to me.”

– Jenny W.

“Every part of the experience from start to finish was professionally handled. All of the team members that assisted in the installation was professional and easy to work with. I love my new unit and HIGHLY recommend this company.”

– Maureen H.

“As a longtime customer having received excellent service over the years, choosing Entek to replace the heat pump and furnace was a given. Zach provided timely, detailed information on the options with no pressure to choose one option over another and answered questions promptly. The installation technicians – Ivo, Isaiah, Dennis and Kraig – were professional and courteous, taking time to ensure every step of the process was understood. They were simply amazing. Last, but certainly not least, Pat in Accounts was informative and helpful. Thank you!”

– Jane N.

“We had our heating ducts cleaned out. The two young men who came were so polite and respectful. I don't see much of this anymore! They were excellent workers and even vacuumed up when they were finished. My husband and I were extremely pleased with the whole experience!”

– Glenda D.

“Zach was clear about the product and process for installing it and answered several ancillary questions. Dennis, Isaiah, and Craig the electrician were timely, creative, and efficient on January 26, installation day. The installation occurred much sooner than estimated, for which we are grateful. These four employees added to the positive experiences we have had with Entek for several years.”

– Lesley B.

“This was our first time working with Entek. The salesperson who came to our home was very knowledgeable and we didn't feel "pressured" to make a decision quickly like another company did. We received 4 bids to replace our gas furnace and central A/C and Entek was in line with 3 of them. We chose Entek because we appreciated the fact that they came in to pre-walk the job prior to installation so that the person doing the install knew what he was up against. We were thoroughly impressed with the craftsmanship and the installation. And we are very happy with the system. It is so much quieter than our old one.”

– Nicky P.

“Big thank you to Jody and Tarren. During the ice storm and snow our heat pump was covering in ice and indoor temperature was dropping. A quick call to Entek, and Jody walked us through the switching to the EmHeat function to save our heat pump from damage and got us a quick appointment with Tarren to do it's annual maintenance to check for any damage. Tarren came and did a complete check of the system with thankfully no damage done. He is an amazing technician, very thorough and is always so kind in answering all of our questions. Instead of just stating the problem he fully explains how it works and things that we need to watch for or can do to prevent any issues. Thank you again, Tarren and Jody for the excellent Entek service!”

– Kathie S.

“The installation of our Misubishi HVAC system in our new construction home was seamless. From the beginning of the project, consulting with us on the unit selection, layout, number of vents, the installation process, and finally the completion was seamless.
The team of Anton, Cooper, Igor, and Kraig worked together with such professionalism and attention to detail that we couldn’t be more impressed. They answered questions along the way and did everything in a timely manner. After installation they cleaned up thoroughly and left nothing for us to dispose of.
We would use them again and will recommend Entek to our friends and family for any and all of their HVAC needs.”

– Ken & Jill H.

“The installation of our Misubishi HVAC system in our new construction home was seamless. From the beginning of the project, consulting with us on the unit selection, layout, number of vents, the installation process, and finally the completion was seamless.
The team of Anton, Cooper, Igor, and Kraig worked together with such professionalism and attention to detail that we couldn’t be more impressed. They answered questions along the way and did everything in a timely manner. After installation they cleaned up thoroughly and left nothing for us to dispose of.
We would use them again and will recommend Entek to our friends and family for any and all of their HVAC needs.”

– Ken & Jill H.

“We had your company schedule to have our home dusts cleaned . Service was done by Isaiah and Bryce. They were very professional, thorough and clean. They represented your company with outstanding work ethics . We enjoy having them service our home.

VTY, Cece & Klaus”

– klaus L.

“Come this heating season I started having respiratory symptoms that seemed to correspond to a severe allergy. After having the symptoms (nasty cough, runny nose and burning eyes) for almost 3 weeks, I suspected there was an issue with the indoor air quality and contacted Entek. Jeremy and an associate came out the same day and did an external inspection of the HVAC system but could not find anything amiss but promised to send someone out the following week for a closer look. Ivo and Dennis came out and did a thorough examination of the inside of the HVAC system. In a hidden and inaccessible location of the fresh air duct work which extends to the roof, they discovered a hidden manual damper set to the closed position, defeating the fresh air HVAC intake mandated by code. I wager that most HVAC personnel would never have discovered this issue as it is so against all logic to have put a manual damper in such a location. .Kudos to Ivo and Dennis for a job well done!”

– Jay K.

“Entek was out to troubleshoot a ground fault that we were having on an air handling unit here at Port Westward. There are two redundant air handlers and the unit they needed to troubleshoot was offline, while swapping control over to the unit that needed maintenance, one of the service tech immediately noticed smoke coming from the redundant unit that we had just taken offline. Without hesitation the service techs got to their vans to retrieve their fire extinguishers. While one tech assessed the fire and extinguished it the other tech quickly isolated power to the unit. in no time at all a situation that could have been far worse was mitigated thanks to their quick thinking and immediate action. Once the smoke had settled the techs went right to work to provide corrective actions and solutions to get our unit back into operation. Thanks for saving the day Gleaves and Nick!”

– Devin P.

“Monday November 27 Dennis and Isaiah drove from Vancouver to my home in Castle Rock to do duct cleaning. These two young men are hard workers, they answered all of my questions and kept me informed about what they were doing. They cleaned up before they left. I highly recommend not only these two young men but Entek as well. Entek installed a new heat pump in 2022 at our house and we have been very happy with their work.”

– Billie S.

“We have been an ENTEK customer for many years. Our home has a gas furnace and air conditioning system under a bi-yearly maintenance plan. We wish to commend you on all your personnel we have dealt with, but especially the technician that was at our home yesterday. Yesterday was the scheduled time for the fall maintenance check of the furnace. The technician that came to service our equipment was Chris P. Chris was very conscientious and thorough in his work. All safety and cleanliness standards were followed. He checked both the furnace and air conditioning systems in preparation for winter. He was professional, polite, courteous and answered our questions with clarity and knowledge. He was a pleasure to have at our home. We hope to see Chris in the spring for the next maintenance check.”

– David L.

“Ivo, Isaiah, Anton, and Shawn in office went above and beyond. I appreciate Shawn and the snazzy work these guys did. Jeremy I can't leave out. Smooth easy upgrade of my HVAC system.”

– Ken H.

“Have been a customer with Entek about 3 years, having first started with a maintenance contract and repair. I have continued my relationship with the maintenance contracts and always been totally satisfied with the staff sent out to do the servicing & the office staff, as well. This summer I contacted them about the installation of a new heat pump. The process of having a representative come to my house and explain the cost, the removal of the old unit and the installation of a new heat pump was totally complete. All my questions and concerns were answered and the bids for 3 different units were send on time, as promised. The installation was scheduled and the issues that com up regarding the installation were addressed. We moved ahead to installation day, as scheduled.
All the personnel I have worked with have been great from both the Longview office and the Vancouver office. I feel the individuals I have worked with have been knowledgeable, courteous, good with follow through and most important to me, they have been honest.
Kudos to the following staff: Pat in the Longview office, all the maintenance staff from Longview, Zake from both offices, Crystal the scheduler in Vancouver, Ivo, installer from Vancouver Cooper, the installer from Longview and Craig, the electrician working out of both offices. It has been a pleasure working with you all and hope to continue my Entek relationship for many more years.
You will be a highly recommended by me as a company, to all asking for a company providing your services!”

– Jessie F.

“Electric panel replacement, install ductless heat pump. Proposals explained in detail by Jessica. Job coordinator Cristal is very thorough. Electrician Craig is dependable, efficient, a real professional. His helper Isaiah is a hard worker. Equipment installers Cooper and Clay are diligent, focused and respectful. Both are great at explaining the equipment function. I have recommended Entek to two people so far.”

– Dan H.

“We had our first maintenance. We were impressed. Technician was great. Answered all our questions and was awesome and professional. Our installation was in January and it was great also. Everyone we have come in contact with this company is rated over 5 stars by us. They go over and beyond expectations. We really like this company.”

– Alicia and Dee R.

“After spending 2 miserable summers in our house without an A/C system, we finally opted to get a heat pump put in. Zach came and quoted us on multiple options and was patient with us while we weighed other companies’ options as well. We opted to work with Entek due to other reviews and testimonials suggesting them!

The install crew arrived on time and got right to work, Igor, Kraig, and Tyler all were happy to answer any questions we had and were knowledgeable about the process. Super cleanly, Professional, and Friendly! Even though their job ran a little bit longer than expected, they were happy to stick around until all questions were answered and everything ran smoothly! They made sure we fully understood how to operate the systems prior to their departure. I Will 100% recommend Entek to friends and family in need of HVAC work.”

– Austin P.

“Entek is a fantastic company to deal with. Always honest, reliable, and professional. Thank you Pat, Johnathon, Adam and Nick for always doing such a fantastic job!”

– Kerri D.

“These guys rolled out the red carpet when I only ever hoped they could help. Niki, Miguel Jr, Jeff, and Neil really went above and beyond. These guys really took a trade skill and turned it into an art form. Well done.”

– Ian W.

“Very friendly and helpful staff. I would 100% would recommend this HVAC company. Primo”

– Jeremy S.

“I had a tech named Jonathan come out to do a routine service and make repairs as needed. He was AWESOME! Explained everything let me watch what he was doing so I can learn the basics needed to take care of my A/C and heating system. Super nice super helpful well worth it!”

– Nedlow F.